Privacy Policy

Privacy Policy – Sara & Harper Jewellery

Sara & Harper Jewellery operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Sara & Harper Jewellery is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment details, and confirmations.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including items viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled.

  • Communications including customer support messages or other interactions.

  • Device information including IP address, browser, and network details.

  • Usage information including browsing behaviour, time spent on Services, and interaction data.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you

  • Automatically through the Services (via your device and cookies)

  • From service providers (e.g. payment processors, shipping partners)

  • From marketing and business partners

How We Use Your Personal Information

Depending on your interactions, we may use your information to:

  • Provide, personalise, and improve the Services

  • Process transactions, fulfil orders, and manage accounts

  • Send you marketing and promotional messages (by email, SMS, or post)

  • Secure your account and prevent fraud

  • Respond to inquiries and offer support

  • Comply with legal obligations or requests

How We Disclose Personal Information

We may share your personal information with:

  • Shopify, and other service providers (e.g. for fulfilment, hosting, analytics, payment processing)

  • Marketing partners, to offer relevant promotions

  • Our corporate group and affiliates

  • Legal authorities, if required by law

  • As part of a business transaction, e.g. merger or acquisition

  • With your consent, e.g. for social logins or product delivery

Relationship with Shopify

The Services are hosted by Shopify, who collects and processes data to help deliver and improve our Services. Shopify may use your interactions (including with other Shopify-powered stores) to personalise experiences. Learn more at: Shopify Consumer Privacy Policy.
To manage your rights with Shopify, visit: Shopify Privacy Portal.

Third Party Websites and Links

We may link to third-party platforms not controlled by us. Please review their terms and privacy policies separately. We are not responsible for their practices or content.

Children’s Data

Our Services are not intended for individuals under the age of majority in your jurisdiction. We do not knowingly collect personal data from children.

Security and Retention of Your Information

While we implement appropriate safeguards, no system is fully secure. We retain your data only as long as needed for legitimate business or legal purposes.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access your personal data

  • Delete your personal data

  • Correct inaccurate information

  • Request portability of your data

  • Opt out of marketing communications

  • Object to or restrict processing

  • Withdraw consent (where applicable)

You may exercise your rights via the Services or by contacting us at the email below.

Complaints

If you are unhappy with how we handle your data, you may contact your local data protection authority. For EEA residents, see the list of authorities here.

International Transfers

Your information may be transferred outside of your country of residence. For transfers from the UK or EEA, we use recognised mechanisms like Standard Contractual Clauses to ensure adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date.

Contact

If you have any questions about our privacy practices or would like to exercise your data rights, please email us at:
📧 info@saraharper-jewellery.com

Sara & Harper Jewellery is the data controller for all data collected through the Services.